Questions about a trip? Start here.
Whether you're dreaming up a brand-new trip or have a question about one that's already booked, pick what you need below and your message gets to the right place.
How can itsTripEasy help?
Pick the closest match and you’ll land in the right place, with the right details ready to go.
Plan a new trip
Share where you're dreaming of going, when, who's coming and your budget range. Hotels, experiences, transfers, tours and private guides are planned and booked around you.
Questions about a booking
Already booked? Check your trip details in My Booking, or send an email with the name on the booking and your travel dates.
Partner or get featured
Share a favorite travel moment, a boutique hotel, a stay or an experience you love for a chance to be featured on the itsTripEasy website and social media. Partnership ideas are welcome by email.
Trip ideas by email
Itinerary ideas, planning tips and new trips, a few times a month, straight to your inbox.
Send a message
Use the form for anything not covered above. Prefer email or social? Those work too.
Message itsTripEasy
Choose a topic, add a few details and your message goes straight to itsTripEasy.
Other ways to reach itsTripEasy
Trip details on the go? Get the itsTripEasy app
Helpful details to include
A few specifics make it easier to give a complete answer the first time.
- The name on the booking, if your trip is already booked
- Your travel dates, or a rough time of year if dates aren't set
- Where you're headed or hoping to go
- Who's traveling, and anything to plan around, like a celebration or a slower pace
- Your question, in as much or as little detail as you like
What to expect after reaching out
No pressure and no commitment just for asking a question.
A personal reply
We appreciate every message and reply personally to each one.
A conversation first
For new trips, the next step is talking through your ideas: where, when, who's coming and what would make the trip feel like a win.
You approve the plan
You review a custom plan and it's adjusted until it feels right. Only what you agree to gets booked.
Everything in one place
Once booked, your hotels, experiences and day-by-day itinerary come together in one place, with booking details in My Booking.
Good to know before you ask
The most common questions, answered. For everything else, the FAQ covers fees, flights and how it all works.
Flights & rental cars
itsTripEasy plans and books hotels, experiences, transfers, tours and private guides. You book your flights, plus a rental car if it isn't part of your trip. We sometimes book rental cars; your trip page says when one is included. How it works
Cancellations
Cancellations are handled as trip credit, not cash refunds. Terms & Conditions
Ideas to get you started
Browse a few places travelers have gone with an itsTripEasy plan, or start with a curated Signature Trip.
Ready when you are
Share a little about your trip, and the planning and booking are taken from there.
Let's talk
Questions, ideas, or just a "where should I go?" I'd love to hear from you.
Ready to start planning?
The quickest way to get started is my Plan My Trip page. Tell me about your trip there and I'll take it from there.
Other ways to reach me
Planning trips for travelers wherever they are. I'll get back to you personally.
Wondering about fees, flights or how it all works? The FAQ may have your answer.