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Terms & Conditions

Effective date: 2026

These terms and conditions ("terms") apply when you use itstripeasy.com or buy a trip from itsTripEasy, a travel planning business in the USA. By using the site, checking out or paying for a trip, you agree to these terms for yourself and for every traveler in your booking, and you confirm you're at least 18 and allowed to accept them for those travelers. Questions? Email [email protected].

1. What itsTripEasy does

itsTripEasy plans trips and books their on-the-ground parts: hotels and other places to stay, experiences, transfers, tours and private guides. On self-drive trips, itsTripEasy also arranges your rental car (see Section 10).

itsTripEasy organizes your trip and books these services as an agent for independent suppliers. It doesn't own or operate any hotel, tour, transport or rental company (see Section 9).

Flights aren't included. You book your own flights. itsTripEasy is happy to share timing tips so your flights line up with your plan.

2. Prices

Trip prices on the site are shown per person, in US dollars. The price depends on the trip, the number of nights, the accommodations level and how many travelers share a room: sharing lowers the price per person, and a room of your own costs more. Your trip total is the price per person times the number of travelers, plus anything you add, such as extra nights, a rental car or Flexible Cancellation. The exact total is shown at checkout before you pay.

There's no separate planning fee, and itsTripEasy doesn't provide a breakdown of what each part of the trip costs.

Anything not described as included in your trip isn't part of the price. That typically includes flights, fuel or charging, tolls and parking, rental car deposits, extra rental insurance, fines and damage, meals, travel insurance, passports and visas, tips, city or tourist taxes that a hotel collects directly from guests, and personal spending.

Price errors. If a price on the site or at checkout is clearly wrong because of a typing or technical error, itsTripEasy will let you know before your trip is booked with suppliers. You can then pay the correct price or cancel and receive a full refund of what you paid to your original payment method.

3. Payment

You pay the full trip total at checkout. Payments are made through the secure online checkout and processed by Stripe through the website platform, HighLevel. Your bank or card issuer may add its own fees, such as foreign transaction fees.

Questions about a charge. By paying, you agree to these terms, including the cancellation and trip credit rules in Section 5. If something isn't right, contact itsTripEasy first at [email protected], and use the cancellation request form to cancel or change a trip, before you dispute a charge with your bank or card issuer. If you dispute a charge, itsTripEasy may share your booking details, your agreement to these terms and your messages with the payment processor, and may cancel any bookings and trip credit linked to the disputed charge while the dispute is open.

4. Booking a Signature Trip

Signature Trips are curated trips with a set price. On the trip page you choose your preferred start date, how many travelers and how they share rooms, the accommodations level where more than one is offered, and any extra nights: up to 3 before and up to 3 after the trip. You can also tell itsTripEasy whether your dates are flexible.

After checkout, you confirm your travel dates with itsTripEasy. Then itsTripEasy builds and books your trip and sends you your complete plan. Bookings depend on what suppliers have available for your dates (see Section 12).

Your trip start date is the first night of your booking, including any extra nights you add at the start. It's the date shown as "Trip starts" at checkout, and it's the date used for the cancellation and date-change rules in Sections 5 and 5a.

Accommodations. Where a trip offers levels, Economy means simple, clean 2 to 3 star stays, B&Bs or guesthouses; Comfort Plus means 3-star or better; Superior means 4 to 5 star, or the finest in the area. Hotels, tours and experiences named on trip pages show the kind of place and activity you can expect, "or similar." If one isn't available for your dates, itsTripEasy books a similar option of the same level or better in the same area, at no extra cost to you. Room and bed types, views and special requests are passed on to suppliers but aren't guaranteed.

5. Cancellations, date changes and trip credit

Except as described in Section 12, itsTripEasy doesn't issue cash refunds. When a cancellation qualifies, itsTripEasy issues trip credit instead:

  • Within 24 hours of payment: 100% trip credit, so you can swap to a different destination or trip.
  • 90 or more days before your trip start date: 100% trip credit.
  • Less than 90 days before your trip start date: no trip credit, unless you added Flexible Cancellation (see Section 5a).

Your trip start date is the first night of your booking, including any extra nights you add at the start. It's the date shown as "Trip starts" at checkout.

Trip credit is based on the amount you've paid itsTripEasy. Trip credits never expire and can be used toward any itsTripEasy trip. Trip credit from Flexible Cancellation is the one exception: it has a 12-month limit (see Section 5a). Trip credit can't be exchanged for cash.

How to cancel. Cancellation requests must be submitted through the cancellation request form (choose "Cancel my trip"). It's the only way to request a cancellation. Your cancellation date is the date itsTripEasy receives your form.

Changing your dates. Date changes are requested through the same form (choose "Change my trip dates"). It's the only way to request a date change.

  • Your trip starts 90 or more days after itsTripEasy receives your form: you can request new dates. New dates depend on availability. If the hotels and experiences in your trip cost more for your new dates, you pay the difference. If they cost less, the difference is added to your trip credit.
  • Your trip starts less than 90 days after itsTripEasy receives your form: your trip isn't eligible for a date change. You can still cancel under the trip credit policy above.

A date change request isn't a cancellation. Your trip stays booked for your original dates until you approve the new dates and any price difference. If no new dates work for you, your original booking stays in place.

What happens next. As soon as you submit the form, you'll get an email confirming your request was received. itsTripEasy then reviews your booking, your payment date and your travel dates, and a team member follows up with you by email with the outcome: any trip credit and how to use it, or the options for your new dates.

No-shows and unused services. If you don't show up, arrive late, leave early or skip part of your trip, there's no refund or trip credit for the parts you don't use.

If you added Flexible Cancellation, Section 5a also applies when you cancel.

5a. Flexible Cancellation

Flexible Cancellation is an optional add-on that you can only add when you book, before you pay for your trip. With it, you can cancel for any reason at least 10 days before your trip start date and get a 100% trip credit: trip credit for 100% of what you paid for the trip. For that trip, this replaces the trip credit amounts in Section 5.

  • How to cancel. Send us the cancellation request form and choose "Cancel my trip". Your cancellation date is the date we receive your form.
  • Trip start date. The first night of your booking, including any extra nights you add at the start. It's shown as "Trip starts" at checkout.
  • Using your trip credit. Use it for a new itsTripEasy trip that you book and take within 12 months from your original trip start date. Trip credit can't be exchanged for cash.
  • Want new dates instead? Cancel under this section and use your trip credit to book the same trip for new dates, subject to availability and that trip's price for those dates.
  • The add-on itself. The cost of Flexible Cancellation isn't refundable and isn't turned into trip credit.

Not covered. Cash refunds; cancellations we receive less than 10 days before your trip start date (Section 5 applies to those); no-shows; flights and anything not booked through itsTripEasy.

For medical, baggage or delay coverage, we recommend separate travel insurance.

6. Travel insurance

itsTripEasy recommends travel insurance. It isn't sold by itsTripEasy and isn't included in your trip price. Insurance can help protect you if you need to cancel, get sick or run into other problems before or during your trip. Flexible Cancellation gives trip credit only and doesn't cover medical, baggage or delay costs.

7. Travel documents, health and fitness

Travel documents are your responsibility. Every traveler needs the passport, visa, travel authorization (for example an ESTA, eTA or ETIAS), vaccinations and other documents required for the trip, their nationality and every country they pass through. Any document information on the site or from itsTripEasy is general guidance only and can change. Check the official government sources for each traveler before you book and before you go. If a traveler is refused boarding or entry because of missing or invalid documents, Sections 5 and 5a apply as if the traveler had cancelled on that day.

Health, fitness and risk. Some trips include walking, hiking, uneven ground, boats, snow and ice, cold weather, wildlife or remote areas far from medical care. You're responsible for deciding that every traveler is fit and healthy enough for the trip and its activities, and for any medical advice, medication or special equipment they need. Travel and outdoor activities carry risks, and you accept those risks for yourself and the travelers in your booking. Tell itsTripEasy about any accessibility or dietary needs before you book. They're passed on to suppliers but can't be guaranteed.

8. Your responsibilities and conduct

  • Give itsTripEasy accurate information, including traveler names exactly as they appear on passports or IDs.
  • Book your own flights, and tell itsTripEasy your arrival and departure times.
  • Review your trip plan when you receive it, and tell itsTripEasy promptly about any errors.
  • Be on time for pick-ups, tours and check-ins, and follow the rules of the suppliers and places you visit.
  • Supervise any children in your booking.
  • On self-drive trips, make sure every driver meets the rental company's requirements, drive safely, follow local laws and check road and weather conditions before you set out (see Section 10).

A supplier or itsTripEasy may refuse or end services for a traveler who behaves in a way that is unsafe, illegal or seriously disruptive. In that case there's no refund or trip credit for the services missed, and any extra costs are the traveler's responsibility. You're responsible for any damage or loss a traveler in your booking causes.

9. Travel suppliers

The hotels, rental cars, experiences, transfers, tours and private guides in your trip are provided by independent suppliers, not by itsTripEasy. itsTripEasy chooses suppliers with care, but doesn't control them and isn't responsible for their acts, errors or omissions, or for changes or cancellations they make. Each supplier's own terms, rules and conditions also apply to the services it provides.

10. Rental cars

On self-drive trips, itsTripEasy arranges the rental car you choose when you book. Its price is shown in the booking box and added to your trip total. itsTripEasy arranges the car but is not the rental company.

  • "Or similar." The car shown is the preferred model "or similar". Rental companies confirm a car class, not a make and model. If the car shown isn't available, you receive a similar car of the same class or better, at no extra cost to you.
  • Your rental contract. The rental contract is between the driver and the rental company, and is signed at pick-up. The rental company's terms apply to the car, including pick-up and return times, mileage, fuel, cross-border and road rules (for example, F-roads in Iceland).
  • Driver requirements. Every driver must meet the rental company's age, driver's license and credit card requirements. That usually means a valid license held for at least one year, a minimum age (often 20 to 25, higher for large 4x4s and vans, with possible young-driver fees), and a credit card in the main driver's name. An International Driving Permit may be required in some countries. If a driver doesn't meet these requirements and the rental company won't release the car, the car isn't refunded.
  • Paid by the driver. The rental company's deposit or credit card hold, fuel or charging, tolls and parking, optional extra insurance, equipment or upgrades bought at the counter, additional-driver or young-driver fees, traffic, speed camera and parking fines, and any damage, excess or deductible, theft or loss are the driver's responsibility and are settled with the rental company.
  • More than one car. If your group needs more than one car, each car needs its own qualified driver.
  • Changes and cancellations. The rental car is part of your trip, and the same cancellation terms apply to it as to the rest of your trip (Section 5, or Section 5a if you added Flexible Cancellation). A change of car after booking depends on availability and may change the price.
  • Driving. Drive safely, follow local laws and check road and weather conditions before you set out.

11. Changes and things outside itsTripEasy's control

Suppliers sometimes change times, routes, rooms or activities. When that happens, itsTripEasy will try to arrange a similar alternative. Weather, sea and road conditions can also change or cancel activities such as aurora tours, boat trips and glacier hikes, and suppliers decide whether these can go ahead safely.

itsTripEasy isn't responsible for delays, changes, cancellations, losses or extra costs caused by events outside its reasonable control, such as weather, natural events, road closures, illness or epidemics, strikes, war or unrest, government actions, travel restrictions, or flight delays and cancellations. In those cases, any amount a supplier returns to itsTripEasy for a service you didn't receive is passed on to you as trip credit.

12. Inability to secure bookings

If itsTripEasy determines, in its sole discretion, that it is unable to secure the bookings necessary to fulfill its obligations for your trip, itsTripEasy will notify you and issue a refund of the amount you paid to itsTripEasy for that trip to the original payment method. Such refund shall be your sole and exclusive remedy, and itsTripEasy shall have no further obligation or liability with respect to that trip. This Section 12 applies notwithstanding Section 5.

13. Right to refuse service

itsTripEasy reserves the right, in its sole discretion and to the extent permitted by law, to refuse service to any person, to decline or cancel any order or booking, and to restrict or terminate access to the site. If itsTripEasy cancels a trip you have already paid for under this Section 13, itsTripEasy will refund the amount you paid to itsTripEasy for that trip to the original payment method. This doesn't apply to cancellations because of a traveler's conduct (Section 8) or a disputed charge (Section 3).

14. Limitation of liability

To the extent the law allows, itsTripEasy's total responsibility for any claim relating to your trip is limited to the amount you paid itsTripEasy for that trip. itsTripEasy isn't responsible for indirect or consequential losses, such as missed flights, lost earnings or lost enjoyment, or for injury, illness, loss or damage caused by a supplier or by events outside its control. Nothing in these terms limits any responsibility that the law doesn't allow to be limited.

15. Website use and content

The text, photos and itineraries on itstripeasy.com belong to itsTripEasy or are used with permission. Please don't copy or reuse them without written permission from itsTripEasy. Photos show the kind of places and experiences on a trip and may not show your exact hotel, room or season. Information on the site may change, and while itsTripEasy tries to keep it accurate, it can't guarantee it's always error-free.

16. Privacy

How itsTripEasy handles your information is explained in the Privacy Policy.

17. Disputes and general terms

These terms are governed by applicable law. If a dispute comes up, contact itsTripEasy first at [email protected], and both sides will work in good faith to resolve it.

If any part of these terms is found invalid or unenforceable, the rest stays in effect. If itsTripEasy doesn't enforce a part of these terms right away, it can still enforce it later. These terms, together with your trip details and the checkout page for your booking, are the whole agreement between you and itsTripEasy about your booking.

18. Changes to these terms

itsTripEasy reserves the right to adjust these terms and conditions at any time. The version posted on this page when you book applies to that booking.

19. Gift cards

This section covers itsTripEasy e-gift cards and the bonus promo code you get when you buy one.

19.1 What you're buying. An itsTripEasy e-gift card is a code, delivered by email, that you can use toward trips booked with itsTripEasy. Gift cards come in these amounts: $50, $100, $150, $250, $500, $750, $1,000, $1,500 and $2,500.

19.2 Delivery. At checkout you add the recipient's name and email and your message, and you choose when it arrives. The gift card is emailed to the recipient on that date, and your receipt is emailed to you. Please check the recipient's email address. itsTripEasy isn't responsible for a gift card sent to an address typed incorrectly, but contact itsTripEasy and it will help where it can.

19.3 Using a gift card. Enter the gift card code in the Gift Card field at checkout. A gift card counts as payment toward your trip and can be used on any trip, of any amount. If your booking costs more than the gift card balance, you pay the rest by card. If your booking costs less, the leftover balance stays on the gift card, and you can use it on later itsTripEasy bookings until the balance is used. Your remaining balance is shown at checkout when you enter the code.

19.4 No expiry, no fees. Gift cards never expire. There are no activation, inactivity, dormancy or service fees.

19.5 Gift cards and promo codes. One promo code per booking. A gift card can be used together with one promo code on the same booking, except the bonus promo code you get when you buy a gift card. That bonus promo code can't be combined with a gift card (see 19.14).

19.6 No cash value. Gift cards can't be exchanged for cash, reloaded or resold, except where the law requires otherwise. A gift card can't be used to buy another gift card.

19.7 Lost or stolen codes. Treat your gift card code like cash. If you think someone else has used it, contact itsTripEasy right away and it will look into it.

19.8 No refunds. Gift card purchases are final and can't be refunded or exchanged for cash, except where the law requires otherwise.

19.9 Cancelled trips. If you cancel a trip you paid for in part with a gift card, Section 5 applies to the whole amount paid, including the gift card part. If itsTripEasy refunds money for a trip under these terms (for example under Section 12), the gift card part comes back to you as a new gift card, which also never expires, not as cash.

Your bonus promo code (for the buyer)

19.10 What it is. When you buy a gift card, you get a promo code for your own trip, equal to the gift card amount (buy a $250 gift card, get a $250 promo code). It is a promotional offer, not a gift card, and it isn't part of what you pay for.

19.11 How you get it. itsTripEasy emails your promo code to the email address you used at checkout after your purchase.

19.12 Minimum trip. The promo code can be used only on a trip booking of at least 4 times the promo amount, counted before any discount. For example, a $100 promo code needs a trip of $400 or more, and a $250 promo code needs a trip of $1,000 or more.

19.13 Expiry. The promo code expires 12 months after the date you bought the gift card. The date is shown in your promo email. An expired promo code has no value. This applies only to the promo code, never to a gift card.

19.14 How it can be used. The promo code is for the buyer only, can't be transferred or sold, and can be used once. One promo code per booking: it can't be combined with a gift card or with any other promo code on the same booking. It can't be used to buy gift cards. If a booking uses the promo code without meeting these conditions or the minimum trip in 19.12, itsTripEasy may remove the promo and ask you to pay the difference before your trip is confirmed, or cancel the booking and refund what you paid.

19.15 No cash value. The promo code has no cash value and can't be exchanged for cash or credit.

19.16 Changes to gift card terms. Changes to this section don't reduce the balance of gift cards already sold or shorten the date of promo codes already issued.

19.17 Questions. Contact itsTripEasy at [email protected].

20. Points, referrals and birthday points

This section covers itsTripEasy points, friend referral codes and birthday points. You need an itsTripEasy account to earn points.

20.1 What points are. Points are a thank-you for booking and taking part. They are not money, not a gift card and not a promo code. They have no cash value, can't be bought, sold or moved to another account, and can't be exchanged for cash or credit.

20.2 Earning on trips and gift cards. Trip bookings earn 1 point for every $1 actually paid in that transaction, rounded down for each booking. Points are calculated after discounts, promo codes, redeemed points, Trip Fund money and gift cards; none of the covered amount earns booking points. If you pay $2,500, you earn 2,500 points. For payment plans, points are added only as money is collected, not on the unpaid balance. Gift card purchases earn 1 point per $1 actually paid, plus any advertised gift card purchase bonus; those offers are unchanged. The ways to earn and the points for each are shown on the Earn points page.

20.3 Free actions. Points from free actions, like reviews, your travel profile and newsletter sign-up, are capped at 500 a year, and each one has its own limit shown on its card. Points from trips, gift cards, referrals and your birthday are not part of this cap.

20.4 Expiry. Redeem any amount and all your points roll over for another 12 months. Points expire 12 months after you earn them if you don't redeem any. Expired points can't be brought back.

20.5 Cancellations and refunds. If a booking is cancelled or refunded, in full or in part, the points from that booking are removed.

20.6 Your balance. Sign in and open the Points tab in My Account to see your balance and your history of earned and used points. If you think points are missing or wrong, contact itsTripEasy and it will look into it.

Referring a friend

20.7 Your referral code. Every itsTripEasy account gets one referral code, shown in the Points tab in My Account. Share it with friends who haven't booked with itsTripEasy before.

20.8 What your friend gets. Your friend gets $100 off their first trip booking with itsTripEasy when they enter your code at checkout. The code works on trips only, never on gift cards, and only on the trips and room options where checkout accepts it. Each person can use a referral code once. It can't be combined with any other promo code on the same booking. It can be used together with a gift card.

20.9 What you get. You earn 1,000 points when your friend's trip booked with your code is paid in full. There is no limit on how many friends you can refer.

20.10 First booking only. Referral points are only for friends booking their first trip with itsTripEasy. If your friend has booked with itsTripEasy before, you earn no points, even if the code was accepted at checkout.

20.11 No self-referral. You can't use your own code. A booking made by you, from your account, or with your email address or phone number earns no referral points.

20.12 Cancelled referrals. If a friend you referred cancels their first trip or it is refunded, the referral points are removed too.

20.13 Fair use. Referral codes are for sharing with people you know. Codes can't be posted on coupon or deal sites, sold, or used in paid ads. If a code is misused, itsTripEasy may turn it off, remove the points it earned, and remove the discount from a booking that didn't meet these conditions before the trip is confirmed.

Birthday points

20.14 How it works. Add your birthday (month and day) in the Points tab in My Account and you earn 1,000 points on your birthday each year. Birthday points are not part of the yearly cap in 20.3.

20.15 When the first points come. Your first birthday points come on your next birthday after you save it. If you save your birthday on the day itself, you get your birthday points that same day. If your birthday is February 29, you get your points on February 28 in years that aren't leap years.

20.16 Your birthday locks once saved. You can't change it yourself after you save it. If you made a mistake, contact itsTripEasy.

General

20.17 Changes. itsTripEasy may change the ways to earn, the points for each, or this program. Changes don't remove points already in your balance, except under 20.5, 20.12 and 20.13.

20.18 Questions. Contact itsTripEasy at [email protected].

21. Trip Fund

This section covers the itsTripEasy Trip Fund, a way to save toward a trip with regular deposits and earn points as you save.

21.1 What it is. Your Trip Fund lets you make regular deposits that build a Trip Fund balance with itsTripEasy. You can use your balance toward any itsTripEasy trip. Your Trip Fund isn't a bank account, a gift card or a promo code, it doesn't earn interest, and it isn't tied to a particular trip.

21.2 Enrollment. You can start a Trip Fund anytime. You need to be 18 or older and have an itsTripEasy account. You can have more than one Trip Fund. The Trip Fund bonus points in Section 21.16 ended on November 11, 2026, at 11:50 AM Eastern Time and applied only to deposits paid before then. The November start bonus in Section 21.17 applies only to a new Trip Fund started after that offer goes live, through November 30, 2026, as stated in Section 21.17.1. It does not apply to Trip Funds started before the offer goes live.

21.3 Your goal, date and deposits. You choose a savings goal, the date you'd like to be ready, and how often you deposit: weekly, every other week or monthly. The Trip Fund page suggests a deposit amount for each choice, and you pick the amount and how often. The smallest deposit is $10 weekly, $20 every other week, and $45 monthly. Your first deposit is charged at checkout and the same amount is then charged to your card on your schedule until you change, pause or stop it. Each deposit that goes through is added to your balance, and you get an email receipt.

21.4 How deposits are paid. Deposits are paid by card. Gift cards, promo codes, referral codes and points can't be used to pay for deposits.

21.5 Using your balance. You can use all or part of your balance on any itsTripEasy trip, whether or not you've reached your goal. When you book, you choose how much of your balance to use and itsTripEasy applies it to your booking. Your balance doesn't expire, and there are no fees to hold it.

21.6 Changing, pausing or stopping deposits. To change the amount or how often you deposit, or to pause or stop your deposits, sign in, open the Trip Fund tab in My Account and select "Make a change". This opens the Trip Fund change request form. itsTripEasy reviews each request and emails you when it's done. Requests received at least 7 days before your next deposit apply to that deposit. Stopping your deposits doesn't remove your balance. Deposits don't stop on their own when you reach your goal.

21.7 No refunds or cash back. Your Trip Fund is money set aside for travel with itsTripEasy, so deposits aren't refundable, and your balance can't be paid back to you or exchanged for cash. That's what keeps your goal on track, and itsTripEasy will help you get there. You can use your balance on any itsTripEasy trip (Section 21.5).

21.8 Cancelled trips. Once you use your balance on a booking, that booking follows Section 5 like any other booking, including the part paid from your Trip Fund. Section 21.7 covers balance you haven't used yet.

21.9 Points for each deposit. Each deposit earns 1 point for every $1 of that deposit (for example, a $25 deposit earns 25 points). Deposits paid before November 11, 2026, 11:50 AM Eastern Time also earned the bonus in Section 21.16, which has ended. If you start a qualifying Trip Fund under Section 21.17, its first deposit receives the separate one-time start bonus in that section instead of the points for that deposit. That start bonus is not earned again on later deposits. The size of a deposit doesn't change the points per $1.

Points are rounded down for each deposit and added after the deposit goes through, usually within a day. No points are earned on deposits that don't go through or are refunded.

21.10 Steady Pace bonus. The Steady Pace bonus is no longer offered.

21.11 No points twice. You earn points when you deposit. You don't earn points again on the part of a trip you pay from your Trip Fund balance.

21.12 Other points rules. Section 20 applies to Trip Fund points like any other points, including expiry, the minimum to redeem and not combining points with promo codes.

21.13 Deposits that don't go through. If a deposit doesn't go through, itsTripEasy emails you and tries again over the next few days. If it still doesn't go through, your deposits pause and your balance stays as it is. Reply to the email or contact itsTripEasy to update your card and start again. Deposits that don't go through don't earn points.

21.14 Changes. itsTripEasy may change or end the Trip Fund with at least 30 days' notice by email. Changes don't reduce a balance you've already built or points you've already earned. If the Trip Fund ends, your balance stays available for trips.

21.15 Questions. Contact itsTripEasy at [email protected].

21.16 November Trip Fund Bonus Points (ended)

21.16.1 When it runs. The November Trip Fund Bonus Points offer applied to Trip Fund deposits paid from November 1, 2026, 12:00 AM Eastern Time, until November 11, 2026, 11:50 AM Eastern Time, when it ended. A deposit counts on the date and time it is paid, not the date you signed up.

21.16.2 What you earn. During the offer, the points for each paid deposit depend on the size of that deposit, whatever your schedule (weekly, every other week or monthly):

  • Under $25: standard points, 1 point for every $1.
  • $25 to $49.99: double points, 2 points for every $1.
  • $50 or more: triple points, 3 points for every $1.

The size is the amount charged for that one deposit. Points are rounded down for each deposit.

If a new Trip Fund receives the November start bonus in Section 21.17, its first deposit earns that start bonus instead of the points in this section. Later deposits on that Trip Fund paid before the offer ended earned the points in this section; deposits paid after it ended earn the standard 1 point for every $1 (Section 21.9).

21.16.3 Paid deposits only. You earn bonus points only on the money actually charged to your card for a deposit, once it goes through. Gift cards, promo codes, referral codes and points can't be used for deposits (Section 21.4).

21.16.4 After the offer ended. From November 11, 2026, 11:50 AM Eastern Time, Trip Fund deposits earn the standard 1 point for every $1, whatever their size or your schedule. A first contribution that qualifies for the start bonus in Section 21.17 receives that bonus instead. This happens automatically; you don't need to do anything. Bonus points you earned on deposits paid before then stay in your balance.

21.16.5 Failed, refunded or stopped deposits. A deposit that doesn't go through earns no points. If a deposit is refunded, in full or in part, the points for the refunded amount are removed, including bonus points (Section 20.5). If you stop or pause your deposits, deposits that aren't charged earn no points; points from deposits already paid stay. A deposit that first fails and is then paid on a retry earns based on the date and time it is paid.

21.16.6 No cash value. Bonus points are points like any other: they have no cash value and can't be exchanged for cash or credit (Section 20.1).

21.16.7 Changes. itsTripEasy may change or end this offer for future deposits by posting a notice on the Trip Fund page. Changes don't remove bonus points you already earned on paid deposits.

21.16.8 Other terms. The itsTripEasy points terms (Section 20) and the Trip Fund terms (Section 21) apply to bonus points, including expiry and the minimum to redeem.

21.16.9 Earlier November deposits. Every deposit paid in November 2026 before the offer ended earned the bonus for its size, including deposits paid before this offer was posted or updated. Before November 8, 2026, the bonus was based on how often you deposit (every other week double, monthly triple). A deposit paid before November 8, 2026 earns whichever is higher, the earlier rule or Section 21.16.2, so no deposit earns fewer points. itsTripEasy adds any extra points to your balance automatically.

21.17 November Trip Fund start bonus

21.17.1 Who qualifies. This offer applies only to a new Trip Fund started after this promotion goes live, through November 30, 2026, 11:59 PM Eastern Time. The official start date and time (Eastern Time) is posted here when the offer is activated: November 10, 2026, 8:54 PM Eastern Time.

A Trip Fund started before that date and time does not qualify, including a Trip Fund started earlier in November 2026. This offer is not retroactive. A first contribution paid before the offer goes live does not receive this matching bonus.

A Trip Fund counts as started on the date and time your first deposit is paid and posts.

A Trip Fund with an end date earlier than six calendar months after it starts does not qualify for this bonus. Your later new Trip Fund that does qualify may still receive the one-time bonus.

21.17.2 What you get. If you qualify, you may receive a one-time start bonus equal to 100% of your first paid contribution. The bonus is credited as itsTripEasy trip points when that first deposit posts. It is not cash, and it is not added to your Trip Fund balance. 100 points equal $1 toward an itsTripEasy trip. Your first deposit earns this start bonus instead of the points it would otherwise earn under Sections 21.9 and 21.16.

Example: a first contribution of $100 may receive 10,000 bonus points, worth $100 toward a trip. Your $100 stays in your Trip Fund.

After the first contribution, later deposits on that Trip Fund do not receive another matching bonus. They earn points like other Trip Fund deposits: the standard 1 point for every $1 (Section 21.9). Deposits paid before November 11, 2026, 11:50 AM Eastern Time earned the November Trip Fund Bonus Points in Section 21.16.

21.17.3 One-time, per person. You can receive this start bonus only once. Starting another Trip Fund later does not qualify you for another matching bonus.

21.17.4 When you can use the bonus. The matching bonus points are credited when your first qualifying deposit posts, but they are not eligible for redemption until both of the following are true: (1) six calendar months have passed after your Trip Fund start date, and (2) you have satisfied the eligibility conditions in Section 21.17.5. There is no early redemption. For example, a $50 first contribution receives 5,000 matching bonus points, shown in your account as locked until six calendar months after your Trip Fund start date.

21.17.5 Continuous scheduled deposits; no pauses. To keep and use the matching bonus, you must maintain an active scheduled Trip Fund contribution plan at the deposit amount and on the regular cadence you chose at initial setup (weekly, every other week, or monthly), and you must make those scheduled deposits continuously, at no less than that original amount, for at least six months after your first contribution, with no pauses throughout that first six-month period.

If you reduce your scheduled deposit amount, cancel, stop, or pause scheduled deposits during that period, or change away from the cadence you chose at setup, itsTripEasy may remove the matching bonus points awarded under this promotion. Pausing and later resuming does not restore automatic eligibility. There is no grace period, and the six-month period is not reset or restarted in these terms.

This does not affect your own contributions or points earned outside this matching bonus.

21.17.6 Paid deposits only. The matching bonus is based only on the money actually charged to your card for your first qualifying deposit, once it posts. Gift cards, promo codes, referral codes and points can't be used for deposits (Section 21.4). A first deposit that doesn't go through does not start a qualifying Trip Fund and does not receive this bonus. If that first deposit is refunded, the matching bonus is removed.

21.17.7 No cash value. Matching bonus points are points like any other: they have no cash value and can't be exchanged for cash or credit (Section 20.1).

21.17.8 After November 30. A new Trip Fund started after November 30, 2026, 11:59 PM Eastern Time does not qualify for this start bonus. A matching bonus already credited remains subject to Sections 21.17.4 and 21.17.5.

21.17.9 Other terms. The itsTripEasy points terms (Section 20) and the Trip Fund terms (Section 21) apply to matching bonus points, including expiry. This section does not take away points already credited to you under a prior offer.

21.17.10 Changes. itsTripEasy may change or end this offer for people who have not yet started a qualifying Trip Fund, by posting a notice on the Trip Fund page. Changes don't remove a matching bonus already credited, except under Sections 21.17.5 and 21.17.6.

22. Activity and Service Substitutions

itsTripEasy books the activities, tours, accommodations and services shown in your itinerary when they are available. If one can't be secured because of availability, sell-outs, weather, operator changes or closures, itsTripEasy may substitute an option of a similar type and comparable value at no additional cost to you. If no suitable similar activity or service can be found, the price of it included in your trip is added to your itsTripEasy account as trip credit, under the trip credit rules in Section 5. Substitutions are not grounds for cancellation or refund. This section doesn't change Section 12.

23. Contact

itsTripEasy
Email: [email protected]